Can I add other items from the website to my pre-order to be delivered at the same time?
No, we can only process pre-order items in one transaction. If you want to purchase something from our site that is available to ‘buy now’ please place a separate order for these items as we cannot hold pre-order and readily available items simultaneously, to ship together. As a small business we are limited to the options we can provide in our system and limited by the functionality of our software, so pre-orders must be placed separately to buy-now items. Understandably, you may want to save on shipping costs in which case, we suggest you place a direct order for all your items once the pre-order campaign has ended in October 2025.
Where are you based? Do you deliver to other countries?
Our studio and warehouse is based in Cornwall, England (UK). We currently ship to: Andorra, Belgium, Canada, Czech Republic, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States of America.
How much is shipping?
Shipping starts at £3.99 for UK mainland orders. Shipping costs (inc international) are based on weight and dimension of what is in your cart. You can add items to cart before committing to a purchase.
Tariffs, duties and taxes are added at checkout. Please see our shipping policy here
What are your shipping times?
2-3 business days anywhere in the UK from dispatch. 5-9 business days for the rest of the world.
Do you sell wholesale?
We sell some of our items wholesale. Please contact us directly on info@moonphasestudios.com including your website or social business links and we can discuss this directly with you.
What do I do if I think my item is lost?
If you have waited longer than our shipping times then please contact us asap on info@moonphasestudios.com . There is very little we can do once an item is in the postal system but we pride ourselves on great customer service and will do anything we can to assist you.
Can items be shipped to multiple addresses?
No, unfortunately not. We can only ship to one address on the order. If you want items to go to different addresses please place two separate orders.
When does the pre-launch offer end?
The discounted pre-order offers will cease at the end of September (TBC). Moon Phase Studios hold the right to withdraw pre-orders before this date.
When will pre-sale orders be shipped and how will I know when it is on its way?
All pre-orders are being dispatched during September 2025. Once a pre-order has been placed, you will receive email updates notifying you of your order status. Once your pre-order is dispatched you will receive tracking details as usual.
What if I change my mind about my pre order?
If you change your mind about placing your pre-order please contact us on info@moonphasestudios.com immediately.
What will the prices be after the pre-launch sale has ended?
Our “Buy Now” price for the 13 Moon Journal will increase from £36 to £39. The Signature Set will increase from £55 to £62. The Complete Moon Collection will increase from £99 to £120
Will you be selling the electronic version of the Journal as part of the pre order bundle?
No, the digital version of the 2026 journal will not be ready for sale until Autumn 2025 and will not be part of our pre-order offer.
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Willow
Perfect gift
Bought this as a gift for my friend and it is absolutely stunning. Filled with so much gorgeous art and can’t wait to give it to her! So tempted to get one myself :)
2026 | 13 Moon Journal
Diane
Fantastic service
Thank you very much. This beautiful journal is perfect for my daughter. Ordered Friday delivered Monday with regular updates. She is going to love this. Got her a little extra from your site that was on offer too. Thank you 🙏
2026 | 13 Moon Journal
Susan Feldkamp
I write in these journals every night before I go to sleep
2026 | 13 Moon Journal
Anne Currie
The most original and beautiful diary I’ve ever seen plus an interesting book.
I absolutely love this diary. It’s original, different to any other I’ve seen, made of excellent quality paper and full of information about the moon and other astronomical phenomena. I bought the 2025 one too and will continue to use this one. Absolutely beautiful! The book is interesting and original too. Love their work ☺️
MAIDEN WARRIOR MOTHER CRONE
Serenity
We were meant to be together!
This journal entered my life at just the right time. Just after ordering it, my husband assaulted me, and we are now getting a divorce. I’m so excited to use this journal in my transformation into who I always wanted to be.